For social landlords
Independent mould investigations for social landlords
Independent investigations with measurements and a clear written record for each case.
Awaab's Law sets fixed timescales for investigating damp and mould in social housing. Duncan measures the home, finds the cause and writes it up, so each case has a record that sets out what was found and why.
Each investigation records
- Readings in every affected room
- Photographs, and thermal images where taken
- The cause of the damp and mould
- Recommendations, in writing
Independent: no obligation to use anyone we recommend.
Ask about investigationsIn short
Simply Filtered carries out independent damp and mould investigations for social landlords across London inside the M25. Duncan Ridley takes relative humidity, dew point and surface temperature readings in each affected home and writes up the cause and his recommendations, giving each case a measured, written record.
Sound familiar?
Every case needs investigating, and every investigation needs a record.
- “We need the investigation done inside the timescale.”
- “We need something that stands up if the case is reviewed.”
- “We've treated the same flat twice and the mould came back.”
An independent investigation gives each case the same thing: readings, the cause and what to do about it, written down. The record shows what was found, and the recommendation deals with the cause rather than the symptom.
What a mould survey measuresWhat you get
A measured, written investigation for each home.
- Readings
- Relative humidity (how much moisture the air is holding), dew point (the temperature at which that moisture turns to water) and surface temperatures, in each room you're worried about.
- Each finding is backed by a measurement, so the record shows what was found as well as what was concluded.
- Photographs and thermal images
- Photographs of the affected areas, and thermal images where they're taken, which show cold spots as colours.
- Anyone reviewing the case later can see what was seen on the day.
- The cause
- Condensation, a cold spot, poor ventilation, or something that needs a different specialist.
- Repairs aimed at the cause give the home its best chance of staying dry, instead of the same flat coming back next winter.
- Recommendations
- What it will take to deal with the cause, most often better ventilation.
- Your repairs team or contractor gets a clear brief. We don't carry out the work ourselves.
Awaab's Law
What does Awaab's Law mean for social landlords?
Awaab's Law has applied to social landlords in England since 27 October 2025. It covers damp and mould, and emergency hazards, with fixed timescales for investigating and repairing them.
The requirements and timescales are set out in GOV.UK's guidance on Awaab's Law in the social rented sector, including the later phase that adds further hazards. Check the guidance itself rather than any summary.
Timescales
Can you work to our timescales?
Tell us your timescales and how many cases you have when you get in touch, and we'll tell you honestly whether we can meet them. Duncan carries out every investigation himself, so we'd rather say no than promise a date we can't keep.
What happens next
From your enquiry to your report.
Send the form
Tell us what's going on. It takes about 2 minutes.
Get your free quote
You get your exact price and what's included. If you're happy to go ahead, we agree a time that suits you.
The visit
Duncan visits the home, looks at the damp and mould and takes the readings in each affected room.
Your report
A written investigation for the case: readings, photographs, the cause and recommendations.
Questions
Questions from social landlords.
Is the investigation independent?
Yes. We don't carry out repairs, ventilation installation or building work, so the recommendations aren't shaped by any work we'd want to sell.
What if the problem isn't condensation?
The report says so. We don't find leaks or diagnose rising damp, so if the readings point to either, or to a structural issue, the report names the specialist you need and records the evidence.
Do you carry out the repairs?
No. The investigation and the report are what we provide. The repairs go to your own repairs team or contractors, with a clear brief to work from.
How much does an investigation cost?
It depends on the home and the number of cases. Tell us what you need and you get an exact quote back before anything is booked.
Next step
Talk to us about your cases.
Tell us about the homes and your timescales, and we'll tell you honestly what we can do and what it costs.
WhatsApp usOr call 07366 199261